The Suite FAQ

The Suite is a mostly private area and we will have appropriate signage letting guests know The Suite is closed for your event. If your party is held during business hours, other guests will be in the space around the store and bathrooms will be shared.

We have a $50/hour rate (goes toward food/bev purchased on one tab only) to reserve a semi-private table in the Suite for up to 15 guests on weekdays. Saturday and Sunday mornings are generally booked.

Unless it's 2 weeks out or less, we are unable to reserve that space on a per table basis.

You are welcome to arrive as early as 30 minutes before your scheduled event to set up. If you’d like to add extra time to your set up, event, or tear down, we can do that for an extra fee. You have 30 minutes after the event ends to take out anything brought in. Events are often booked consecutively, please be respectful of your allotted time frame.

Please refer to the Private Events Menu. Each item specifies approximately how many each will serve.

We only serve our food buffet-style.

We provide pitchers of water and ice for events held in The Suite.

• We have limited alcoholic options due to the nature of our business but you are more than welcome to bring in an outside licensed bartender and alcohol provided by them. The outside drinks need to come from an actively licensed establishment and handled fully by their staff.

At this time we do not allow any outside food.

Guests are welcome to arrive 30 minutes before their scheduled event to set up. If you need extra time for set up or tear down, extra time may be added for an additional fee.

The store is set as it is during business hours.

Guests may minimally move around tables and chairs, but servers cannot do this for you.

After the event, we ask that all tables and chairs be as they were when you arrived. We recommend adding an additional half hour to your event time if you plan to rearrange the store.

There is an additional fee to add on time to your after hours event.

Payment is due on the day of the event when the event is over. One of the servers will assist you with payment. Guests are welcome to use cash or card.

Gratuity can be applied to your credit card payment if you prefer to add a tip that way.

Guests may bring tablecloths, centerpieces, balloons, etc., to decorate the space.

If you bring crafts, paint, or other activities that may involve messy materials, we ask that you provide a tablecloth to cover the table. Guests are responsible for ensuring that no residue, paint, glue, or other materials are left on surfaces.

You are NOT allowed to bring glitter or confetti (by itself or inside balloons).

Live-flame candles are NOT allowed.

Items hung or displayed on the walls should not leave marks, or holes or remove paint.

Failure to comply with these rules will result in a cleaning fee.

We provide all serving ware necessary for food and beverages, disposable plates/cups/napkins, real silverware, water pitchers and ice, and have the ability to cut cake brought in from our Cakery.

We do NOT supply linens, audio/visual systems, microphones, music speakers (please feel free to bring your own bluetooth speaker), whiteboards, decorations, or ceramic plates and glasses.

The $75 service fee is required for each event held in The Suite and includes a server.

Servers are responsible for preparing for your event and are available if you have any questions or concerns. They will help you turn on music and set up the food buffet and drink station. During the event, they will assist in cleaning up plates and trash to ensure the building is clean and reset for the next day’s business. As the event ends, your server will package any leftovers for you and your guests to take home, and assist in taking care of your bill.

The service fee is a flat fee to take care of our staff. Gratuity is not included in the fee but is encouraged.

Our venue coordinator works with guests to ensure they know all the details about renting a space at McLain’s.

They will help you secure a space and date and will help build a food and beverage menu. They are not a full-service planner and do not assist with decoration, planning, or table and chair arrangements.

If you would like a full-service planner, our venue coordinator can refer you to one.